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Warranty & Technical Support

Our products are covered by manufacturer’s warranties and supported by manufacturer technical support teams.

Please also note that if you have a faulty product, you should request Return Authorization (RA) from the manufacturer to allow us to quickly process any warranty returns.

Once you have an RA/RMA number, please visit our resolution centre by clicking here for us to begin processing your warranty return request.

If you would like information regarding our Extended Warranty policy including key features, terms & conditions and FAQs click here.

Manufacturer Contact Information

Please find below a list of common manufacturer contact details.

Please contact Acer on 1300 723 926 to obtain an Acer NCC reference number.

There is also a National Call Centre Line on 1300 308 056 

For normal warranties and a up to date list of current ACER  products please go  to www.acer.com.au

Arlo Australia Support (6am - 6pm PT, 7 days a week): 1800 549 680

You may also live chat on their website or open a case. https://www.arlo.com/au/support/contact.aspx

Please contact Asus directly on 1300 278 788.

Please contact Belkin directly on 1800 235 546.

For all warranties please contact Benq Customer Service on 1300 130 336.

BenQ LCD Monitor Defect Policy

Please contact Netcomm on 02 9424 2070.

For QNAP Support click here or visit:

https://helpdesk.qnap.com/

Please visit here for Seagate warranty information:

http://www.seagate.com/au/en/support/warranty-and-replacements/

Or call the Ironwolf and SkyHawk technical hotline: 1800 205 827

For Synology technical support and warranty enquiries:

https://account.synology.com/support/support_form.php

For TP-Link support enquiries, please call 1300 875 465 or email support.au@tp-link.com

To contact Yealink support please visit:

http://support.yealink.com/

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