Our products are covered by manufacturer’s warranties and supported by manufacturer technical support teams.
If you require technical support or manufacturer’s warranty support, please use the below table for the contact information for the manufacturer of your product.
Please also note that if you have a faulty product, you should request Return Authorization (RA) from the manufacturer to allow us to quickly process any warranty returns.
Once you have an RA/RMA number, please visit our resolution centre by clicking here for us to begin processing your warranty return request.
Manufacturer contact information:
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Acer |
DOA- Please contact Acer on 1300 723 926 to obtain an Acer NCC reference number; to do so you will need the model number of the goods, the SNID number located on the back of your unit and a fault description. National Call Centre Line = 1300 308 056 “Corporate Customers” For normal warranties and a up to date list of current ACER products please go to www.acer.com.au |
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ASUS |
Please contact Asus directly on 1300 278 788
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Belkin |
Please contact Belkin directly on 1800 235 546 |
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BenQ |
For all warranties please contact Benq Customer Service. BenQ Customer Service Number: 1300 130 336 |
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Cisco |
Australian Support General Enquiries: 1 800 134 349 or email web-help@cisco.com Technical Assistance Centre: 1 800 805 227 or email tac@cisco.com |
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D-link |
Please contact D-Link on 1300 700 100 or alternatively email D-Link at rma@dlink.com.au Warranty / RMA Procedure: http://support.dlink.com.au/warranty.asp Warranty Policy: http://support.dlink.com.au/warranty_policy.asp |
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Eaton |
Please contact 1300 303 059 for service and support nationally |
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Grandstream |
Please visit https://helpdesk.grandstream.com/ for Helpdesk support |
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HP |
Please contact HP Support on 13 10 47. For more information please visit www.hp.com.au/support |
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Lenovo |
Contact LENOVO on 1800 041 267 or 1800 041 021 |
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LG |
For all Warranty enquiries please contact LG on 1800 643 156. |
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Linksys |
Please contact 1800 605 971 for Technical and Warranty Support |
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Netgear |
Australian Customer Support Centre Pre-Sales: 1300 361 069 Post-Sales: 1300 361 254 |
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Netcomm |
Please contact Netcomm: 02 9424 2070 |
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Nikon |
Please contact Nikon on 1300 366 499 |
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Polycom |
Please call 1800 725 598 more information can be found here: http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html |
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QNAP |
QNAP Support click here or visit https://helpdesk.qnap.com/ |
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Samsung |
Contact support on 1300 362 603 Email support: http://www.samsung.com/au/support/erms1/ |
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Seagate |
Warranty and Replacements http://www.seagate.com/au/en/support/warranty-and-replacements/ Ironwolf and SkyHawk technical hotline: 1800 205 827 |
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Synology |
For technical support and warranty enquiries: https://account.synology.com/support/support_form.php |
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TP-Link |
For support enquiries, please call 1300 875 465 or email support.au@tp-link.com |
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Ubiquiti |
Please visit https://help.ubnt.com/hc/en-us for Support/Warranty/RMA |
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WD |
Technical and Warranty Support |
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Yealink |
please visit http://support.yealink.com/ |
