Our products are covered by manufacturer’s warranties and supported by manufacturer technical support teams.

If you require technical support or manufacturer’s warranty support, please use the below table for the contact information for the manufacturer of your product.

Please also note that if you have a faulty product, you should request Return Authorization (RA) from the manufacturer to allow us to quickly process any warranty returns.

Once you have an RA/RMA number, please visit our resolution centre by clicking here for us to begin processing your warranty return request.

 

Manufacturer contact information:

 

 

 

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Acer

 DOA- Please contact Acer on 1300 723 926 to obtain an Acer NCC reference  number; to do so you will need the model number of the goods, the SNID number  located on the back of your unit and a fault description.

 National Call Centre Line = 1300 308 056 “Corporate Customers”

 For normal warranties and a up to date list of current ACER  products please go  to www.acer.com.au

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ASUS

 

 Please contact Asus directly on 1300 278 788

 

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Belkin

 Please contact Belkin directly on 1800 235 546

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BenQ

 For all warranties please contact Benq Customer Service.

 BenQ Customer Service Number: 1300 130 336

 BenQ LCD Monitor Defect Policy

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Cisco

 Australian Support

 General Enquiries: 1 800 134 349 or email web-help@cisco.com

 Technical Assistance Centre:  1 800 805 227 or email tac@cisco.com

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D-link

 Please contact D-Link on 1300 700 100 or alternatively email D-Link at  rma@dlink.com.au

 Warranty / RMA Procedure:  http://support.dlink.com.au/warranty.asp

 Warranty Policy: http://support.dlink.com.au/warranty_policy.asp

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Eaton

 Please contact 1300 303 059 for service and support nationally

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Grandstream

 Please visit https://helpdesk.grandstream.com/ for Helpdesk support

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HP

 Please contact HP Support on 13 10 47.

 For more information please visit www.hp.com.au/support

 HP DOA Policy and Procedure

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Lenovo

 Contact LENOVO on 1800 041 267 or 1800 041 021

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LG

 For all Warranty enquiries please contact LG on 1800 643 156.

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Linksys

 Please contact 1800 605 971 for Technical and Warranty Support

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Netgear

 Australian Customer Support Centre

 Pre-Sales: 1300 361 069

 Post-Sales: 1300 361 254

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Netcomm

 Please contact Netcomm: 02 9424 2070

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Nikon

 Please contact Nikon on 1300 366 499

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Polycom

 Please call 1800 725 598 more information can be found here:

 http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

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QNAP

 QNAP Support click here or visit https://helpdesk.qnap.com/

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Samsung

 Contact support on 1300 362 603

 Email support: http://www.samsung.com/au/support/erms1/

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Seagate

 Warranty and Replacements

 http://www.seagate.com/au/en/support/warranty-and-replacements/

 Ironwolf and SkyHawk technical hotline: 1800 205 827

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Synology

 For technical support and warranty enquiries:  https://account.synology.com/support/support_form.php

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TP-Link

 For support enquiries, please call 1300 875 465 or email support.au@tp-link.com

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Ubiquiti

 Please visit https://help.ubnt.com/hc/en-us for Support/Warranty/RMA

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WD

 Technical and Warranty Support

 http://support.wdc.com/warranty/?lang=en

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Yealink

  please visit http://support.yealink.com/