Make Every Call Count
Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding Customer Experience.
Industry-leading voice pickup for natural-sounding calls
Enjoy exceptional call clarity with three beamforming mics powered by EPOS AI™ that suppress noise and transmit natural voice.
Stay Comfortable Throughout the Day
Lightweight headset for next level comfort with soft, leatherette earpads crafted for all-day wear to ensure agent well-being.
Ergonomic inline controller for frictionless calls
Effortlessly answer calls, mute the mic, and change volume with an intuitive inline controller that’s always where you need it.
Call center headsets
With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, our headsets are built to withstand the demands of a busy call center environment.
Discover the perfect call center headset for your needs and experience the difference with EPOS.
Explore Call Center Headsets
IMPACT 700 Series
- Ensure customer satisfaction on every call with a headset that delivers rich sound no matter the level of background noise.
- Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight design and soft memory foam earpads engineered for all-day wear.
- The ergonomic call controller is conveniently placed just below the headset.
- Smart features that mute and unmute calls through intuitive gestures, help agents handle more calls with greater efficiency.
Meet Microsoft Teams Open Office Requirements
EPOS offers a selection of Microsoft Teams certified headsets designed for open office environments, meeting strict standards for microphone quality, noise suppression, and voice pickup.
Microsoft's certification ensures these headsets meet essential criteria for audio excellence and seamless compatibility with Teams. This means they have passed a rigorous test that measures how well a headset can handle noise from different directions and distances.
Audio solutions built on EPOS BrainAdapt™
At EPOS, we empower businesses around the world to communicate and collaborate – anytime, anywhere and on any device. We want to make sure that today’s professionals can perform their best and be heard, everytime.
That is why we design audio solutions built on EPOS BrainAdapt™, a group of pioneering technologies that work together to improve cognitive performance. So, whether you’re in the office or at home, EPOS BrainAdapt™ technology provides the best conditions for your brain.
