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NAS comparison guide

QNAP vs Synology NAS: Which Is Right for You?

Compare the two leading NAS ecosystems by software, remote access, storage options, hardware priorities and real-world use. The best choice is not a brand winner—it is the model that matches your workload, drives, network and backup plan.

Originally published December 2021 · Reviewed August 2026
QNAP two-bay NAS example

Hardware-led flexibility across home, business and advanced workloads.

Synology four-bay NAS example

A streamlined DSM ecosystem for storage, backup and collaboration.

The short answer

Neither brand is better for every buyer

QNAP is a strong starting point when hardware choice, connectivity, expansion and advanced workloads are high priorities. Synology is a strong starting point when you want a streamlined management experience and an integrated DSM workflow. Always compare the exact models: CPU, memory, network ports, drive compatibility, supported apps and licences can change the result.

Start with QNAP if…

You want to explore a broad range of hardware configurations, faster-network options, expansion paths, containers or virtual machines on supported models.

Start with Synology if…

You value a guided DSM interface, Synology’s package ecosystem and the flexibility of Synology Hybrid RAID on supported models.

Side-by-side

QNAP vs Synology comparison table

Use this table to set your shortlist, then confirm every requirement against the exact NAS model before ordering.

Buying factor QNAP Synology
Operating system QTS on many models, with QuTS hero available on compatible systems for a ZFS-based storage platform. DiskStation Manager (DSM), with packages for file management, backup, collaboration, multimedia and surveillance.
Management style Detailed controls and a broad feature set can suit buyers who enjoy configuring their storage environment. A consistent, guided interface can suit first-time owners and teams that value a unified workflow.
Remote access myQNAPcloud provides browser-based remote access and sharing options when configured. QuickConnect provides remote access without requiring manual port-forwarding rules in common setups.
RAID flexibility Supports standard RAID options on compatible multi-bay models; exact levels depend on the model and drive count. Supports standard RAID plus Synology Hybrid RAID (SHR) on supported models for flexible capacity planning.
Apps and services QNAP App Center includes tools for storage, backup, multimedia, surveillance and other workloads. Synology Package Center includes tools for backup, file sync, collaboration, multimedia and surveillance.
Containers and VMs Container Station and Virtualization Station are available on compatible QNAP models. Container Manager and Virtual Machine Manager are available on compatible Synology models.
Hardware selection Compare network ports, PCIe support, M.2 slots, memory limits and video output model by model. Compare network ports, expansion support, M.2 slots, memory limits and compatible drives model by model.
Best starting point Hardware-focused buyers, creators, labs and businesses with specific connectivity or workload requirements. Home users and organisations that prioritise an integrated storage, backup and collaboration experience.

Features and availability vary by NAS model, operating-system version, installed drives and licences.

Daily experience

QTS and DSM: the software matters as much as the hardware

Both platforms use browser-based desktop-style interfaces, installable applications and mobile tools. Their organisation and workflows feel different, so choose the ecosystem your users will be comfortable managing.

QNAP QTS interface example
QNAP

QTS and QuTS hero

  • Browser-based storage, user, application and system management
  • QTS for broad NAS use and QuTS hero on compatible ZFS-based systems
  • Optional apps for backup, multimedia, surveillance, containers and virtual machines
  • Hardware features and supported applications vary by model

Interface screenshot retained from the original page; current software layouts may differ.

Synology DiskStation Manager interface example
Synology

DiskStation Manager

  • Browser-based management for files, users, storage and system settings
  • Package Center apps for backup, collaboration, multimedia and surveillance
  • Synology Drive supports private-cloud file access, sharing and synchronisation
  • Packages, maximum users and advanced functions vary by model

Interface screenshot retained from the original page; current software layouts may differ.

Choose by workload

Start with what the NAS must do

The brand decision becomes easier after you define users, storage growth, backup targets, network speed and the applications you actually plan to run.

01

Home and family

Prioritise simple photo and file backup, quiet operation, mobile access and enough bays for protection and future capacity.

02

Small business

Check user permissions, endpoint backup, cloud backup, snapshots, support for business applications and a clear recovery plan.

03

Creative workflows

Compare CPU, memory, 2.5GbE or 10GbE connectivity, SSD options and the storage throughput needed by your editing team.

04

IT and advanced workloads

Verify container or VM support, RAM limits, expansion slots, high-availability requirements and compatible network hardware.

Access from anywhere

Remote access: myQNAPcloud vs QuickConnect

Both brands provide remote-access services. Whichever platform you choose, use strong unique passwords, multi-factor authentication where available, current software and the least public exposure needed for your workflow.

myQNAPcloud remote file access interface

QNAP myQNAPcloud

myQNAPcloud can connect users to a QNAP NAS through a web browser and provides sharing options when configured. Confirm the remote-access method and security settings that suit your organisation.

Read the official myQNAPcloud overview
Synology QuickConnect setup screen

Synology QuickConnect

QuickConnect can connect supported Synology applications to a NAS over the internet without manual port-forwarding rules in common setups. Review Synology’s setup guidance and security options before enabling access.

Read the official QuickConnect overview

Remote-access screenshots are retained from the original article and are illustrative; current interfaces may differ.

Capacity planning

How many NAS drive bays do you need?

Drive count affects capacity, redundancy options and future growth. A bay is an enclosure slot; usable storage depends on drive sizes, RAID layout and system overhead.

One-bay QNAP NAS example

1-bay NAS

A compact entry point for central storage or an additional backup destination. It cannot provide disk redundancy inside the enclosure, so keep another independent copy of important data.

Two-bay Synology NAS example

2-bay NAS

A popular home and small-office format. Two drives can support a mirrored layout on compatible systems, trading part of the raw capacity for drive-failure tolerance.

Four-bay Synology NAS example

4-bay and larger

More bays create additional capacity and RAID choices. They suit growing media libraries, multi-user businesses and workloads that need a longer expansion runway.

DeviceDeal video guide

Why and how to use network attached storage

Before comparing brands, understand the role a NAS can play in centralising files, providing network access and supporting a broader backup plan.

Continue your shortlist

Popular NAS models

Explore current QNAP and Synology options, then compare the exact model specifications, compatibility lists and software support required by your workload.

Buyer questions answered

QNAP vs Synology frequently asked questions

These answers are designed to help you narrow the choice without treating every model from either brand as identical.

Choosing a brand

Is QNAP or Synology better overall?

Neither is better for every buyer. QNAP is a strong starting point for hardware flexibility and advanced workloads, while Synology is a strong starting point for a streamlined DSM ecosystem. Compare the exact models, not only the logos.

Which NAS brand is easier for a first-time owner?

Many first-time buyers find Synology DSM straightforward, but QNAP QTS also provides guided setup and browser-based management. Ease of use depends on the tasks you need, so review the interface, mobile apps and setup documentation before choosing.

Which is better for home and family storage?

Both can centralise family files, photos and backups. Prioritise a simple mobile workflow, quiet operation, enough bays for protection, compatible drives and a separate backup destination rather than choosing by brand alone.

Which is better for a small business?

Both brands offer business-capable NAS systems. Compare user permissions, endpoint and cloud backup options, snapshots, network speed, memory, support for required applications, recovery objectives and the capacity to grow.

Which is better for photographers and video editors?

Creative teams should compare throughput, CPU, memory, 2.5GbE or 10GbE connectivity, SSD options, expansion and supported editing workflows. QNAP may be a useful starting point for hardware-led requirements, but the exact model decides suitability.

Which is better for Plex and media streaming?

Both brands have models used for media libraries. Check Plex support, processor capability, hardware-transcoding requirements, memory, client formats and simultaneous-stream needs for the exact NAS. The operating-system brand alone does not determine playback performance.

Which is better for surveillance recording?

Both ecosystems include surveillance software on supported models. Compare camera compatibility, included and additional licence requirements, channel limits, storage retention, recording resolution and remote-viewing needs before selecting a system.

Software and remote access

What is the difference between QTS and DSM?

QTS is QNAP’s main NAS operating system and DSM is Synology’s NAS operating system. Both manage storage, users, files and applications through a browser interface, but their menus, packages, workflows and supported features differ.

What is QNAP QuTS hero?

QuTS hero is QNAP’s ZFS-based NAS operating system for compatible systems. It is separate from QTS, and switching between the two can require reinitialisation and a full backup-and-restore process. Confirm operating-system support on the exact model.

Can both QNAP and Synology be accessed remotely?

Yes. QNAP provides myQNAPcloud services and Synology provides QuickConnect and other external-access methods. Secure the NAS with current updates, strong unique passwords, multi-factor authentication where available and only the remote services you need.

What is myQNAPcloud?

myQNAPcloud is QNAP’s service ecosystem for connecting to and managing supported QNAP devices remotely. Available functions and connection methods depend on the device, installed applications and configuration.

What is Synology QuickConnect?

QuickConnect helps supported Synology applications connect to a Synology NAS over the internet without manual port-forwarding rules in common setups. Availability and behaviour depend on the application, NAS and network environment.

Can both brands install additional apps?

Yes. QNAP uses App Center and Synology uses Package Center. Packages cover areas such as backup, file synchronisation, collaboration, multimedia and surveillance. App support, limits and licences vary by NAS model and software version.

Can QNAP and Synology run containers or virtual machines?

Compatible models can run container or virtual-machine applications. QNAP offers Container Station and Virtualization Station, while Synology offers Container Manager and Virtual Machine Manager. Check CPU architecture, memory, storage and model compatibility first.

Storage and hardware

How many drive bays do I need?

Choose enough bays for today’s usable-capacity target, the RAID layout, a failed-drive tolerance goal and future growth. Two bays suit many entry-level mirrored setups, while four or more bays provide more capacity and RAID options.

Can a 1-bay NAS be used for backup?

Yes, a 1-bay NAS can be a backup destination, but it cannot provide disk redundancy within the enclosure. Important data should also exist in another independent location, such as a second device or suitable cloud backup.

What RAID level should I choose?

The right RAID depends on drive count, capacity, performance and fault-tolerance needs. Calculate usable storage and understand rebuild risk before choosing. RAID improves availability after some drive failures but does not replace an independent backup.

What is Synology Hybrid RAID?

Synology Hybrid RAID, or SHR, is a supported Synology RAID option designed to simplify capacity allocation and can provide more flexibility when using drives of different sizes. Model, drive-count and expansion rules still apply.

Does RAID mean I do not need another backup?

No. RAID can help keep a system available after certain drive failures, but it does not protect against every risk, including accidental deletion, malware, theft, fire or multiple failures. Keep separate, tested backups.

Can I mix different hard-drive capacities?

Sometimes, but usable capacity and expansion rules depend on the RAID type and platform. Conventional RAID commonly limits each drive’s contribution to the smallest drive size, while SHR can be more flexible in supported configurations.

Do I need NAS-rated hard drives?

Use drives listed as compatible with the exact NAS and suitable for the intended workload. NAS-rated drives are designed for multi-drive, always-on environments, but the manufacturer compatibility list remains the final model-specific check.

Setup and ownership

Can I add more RAM, faster networking or NVMe storage later?

Some models support memory upgrades, PCIe network cards, M.2 NVMe storage or expansion units, while others do not. Check the exact model’s specifications, supported accessories and any restrictions before planning an upgrade.

Should I buy a diskless NAS or a NAS and drive bundle?

A diskless NAS lets you choose compatible drives and capacities separately. A bundle can simplify matching the enclosure and drives. In either case, confirm compatibility, total raw capacity, RAID usable capacity and the number of drives included.

Can I move QNAP drives directly into a Synology NAS, or the reverse?

Do not assume cross-brand drive migration will preserve your volumes. Plan a verified backup, confirm the destination drive and file-system requirements, and follow the destination manufacturer’s migration procedure before moving any disks.

Can I upgrade to a larger NAS later?

Both brands provide migration or expansion paths for supported combinations, but rules vary by source model, destination model, operating system, file system and drive layout. Check compatibility and complete a tested backup before migration.

Are surveillance camera licences included?

Licence inclusion and maximum camera channels vary by NAS model and surveillance application. Confirm the number of included channels, the cost of any additional licences and camera compatibility for the proposed deployment.

Are all QNAP and Synology apps free?

Many core applications are available without a separate app purchase, but some advanced features, cloud services, codecs, camera channels or third-party applications may require licences or subscriptions. Check each required service before buying.

What should I check before ordering a QNAP or Synology NAS?

Confirm the workload, users, usable capacity, bay count, RAID plan, backup destination, compatible drives, CPU, memory, network ports, expansion, required apps, licences and future growth. Then compare current models that satisfy the full list.

Still deciding between QNAP and Synology?

Use the DeviceDeal NAS buying guide to define your requirements, or send the team your users, capacity, backup and network needs for a model-level shortlist.